About Blog I was an EA for 7 years and yet I struggle to answer that question: What does an EA do. The Only Corporate Event Planning Checklist You’ll Ever Need. The Executive Management Program (EMP) at the DeGroote School of Business can help you increase the value you bring to your organization and provides the necessary leadership development skills required to perform throughout your career. EAs deal with people – lots of them. As an Executive Assistant, I’d bet you’ve been called one of the above labels before. This practice aids in strategic decisions, and it trains your brain to supplement your decisions and ideas with evidence. It is often argued which characteristics make the best leader, and a variety of situations will determine which of those characteristics will be best. When you hear a statement or read a piece of news, consider if it could be proven or not. Obviously, if you can, speak with the Chair or the Nominations Committee first (I strongly recommend you do prior to submitting any application) then grasping what they want should be easy. However, being able to effectively lead a group of people is a result of a diverse blend of skills, making it tricky to show leadership on your resume. Dr. Thank you in advance. The Key Leadership Competencies are a mandatory component of the Executive (EX) Group Qualification Standard and the Directive on the Performance Management Program for Executives. Taking the time to fully utilize these tools will help with your overall productivity and can assure your executive that you are prepared for any tool that comes across your path. Thanks, Amerilda! Key to any board application is determining what a board wants in a new Member. Do you have questions on how to write a great resume for an executive? After you’ve prioritized your tasks, give them 100% of your attention, even if your thoughts try to wander to all the to-dos you need to tackle next. Finally, add "other" sections that tell the story of your competence. I am also responsible for taking Board Meeting Minutes and I’m struggling a bit. thank you. Be kind, be positive. People ask me regularly ‘What skills do most boards want in a potential board member?’. 59 Ridiculously Fun Virtual Happy Hour Ideas Thank you! It’s important to keep things in perspective and be able to laugh at yourself (and your boss) every once in a while. Great catch, Lilly! Good read and resources that I will be going back to again and again. The series builds knowledge, skills and confidence in the core components of improving the quality and safety of health care, including: Process and systems thinking Initiating, sustaining, spreading and supporting large-scale change Personal, organizational and board development List those in your sales executive resume. Director competencies encompass two distinct areas: technical competencies and behavioural competencies. Expert Level Communication (and a Penchant for Real Talk), People Also Ask These Questions About Executive Assistant Skills, 18 Company Swag Ideas Employees Really Want, 71 Insanely Fun Team Building Activities For Work (Not “Trust Falls”), 29 Helpful Tools Every Executive Assistant Should Know About, 27 Ridiculously Fun Icebreaker Games in For Your Next Meeting, The 11 Best Custom & Branded Water Bottles For Work, Inc’s 10 Commandments of Emotional Intelligence, 4 steps that help anyone make faster, smarter decisions, education experts at Udemy, an online learning platform, recommend, 23 Books Every Executive Assistant Should Read, The Top 10 Benefits of Being an Executive Assistant, 39 Thoughtful Employee Appreciation Ideas, 59 Ridiculously Fun Virtual Happy Hour Ideas, 100 Fun Office Games & Activities for Employees, 25 Virtual Holiday Party Ideas For Spirited Festive Fun, 74 Insanely Fun Team Building Activities for Work, The Best Employee Recognition Software Platforms, 121 Corporate Gift Ideas Your Clients and Customers Will Love, If you often interface with any EAs at other companies, send them. One of the most painless I’ve ever experienced. Member Reviews Great article! A great read ! Prioritization is something you work on in collaboration with your boss and is definitely something you’ll both get better at over time. I look forward to new updates and will brilliant blog! Thanks for writing and posting! For instance, if your experience has taught you that your boss is sharper in the morning hours than after lunch, schedule that tough meeting in the morning, not the afternoon. Like always filled with full of invaluable info Awesome hi EA courses. The bylaws of the Council provide membership in the society for one representative of each union or council of unions who financially support SkillPlan, and one representative of an employer of the members of such a union or council of unions. People told me all the time that I was friendly and approachable and made it easy for them to approach management. Traffic cop. To build more analytical thinking skills, the education experts at Udemy, an online learning platform, recommend a variety of simple steps. Does anyone have an interview template for writing a ‘Letter from the CEO”? Building the right board requires an understanding of director competencies, which involves consideration of the directors’ experience, skills, attributes and capabilities. The ability to troubleshoot for your boss is a must-have skill. Take the Quiz General Foreman, Maintenance & Trades. Boards require a diverse matrix of skills but ‘pinning down’ what exactly these skills are can be difficult. Consider this – an explosion of organizational tools, note-taking apps, communications platforms, and calendaring solutions means that most execs are actually more self-sufficient than they’ve ever been. A great report on the work of Executive Assistants. Practice negotiating often, especially when nothing is at stake. Which of our competitors keep you up at night? Mention and demonstrate the sub-skills most important to leadership: i… Keep these in a spreadsheet for easy reference. Contact Us Hi Jen! Skills Canada National Competition; WorldSkills Competitions; Provincial/Territorial Competitions; Programs/Initiatives. CO-OP Refinery Complex. We were a great team. That’s a hell of a lot to do for how much pay? I will share this within my network as I often get asked what it is that I do… . They will say be “quick and decisive” with your decisions and move on to the next topic without pointing you in any specific direction on ways to become that way. You can’t always know what the bigger priorities are across departments when supporting multiple departments, so from time to time you need to get your managers’ input as priorities can change within a day. Both an art and a science, negotiating mystifies many. But it’s best to act quickly and confidently and move things forward rather than wait around for further clarity, or worse, permission. But when you can, pair the more mindless activities together to maximize your time. Many EAs also take on de-facto internal communications roles, drafting internal emails on behalf of their boss. We do! Also, prove them in your bullet points, with metrics. This article served as a great reference tool and a great reminder of those little and not-so-little details I need to focus on to be effective in my workplace. When writing your Board of Directors resume, you should emphasize an experience that supports your value statement as a member of the board of directors. This article truly shed some light regarding how much focus and dedication this PA position may require. However, it’s widely accepted that leadership defines people … If anything, today’s execs need less admin support, not more. Trust is probably the single biggest determining factor when it comes to success in the EA role. She used negotiating skills to nab tickets that everyone wanted. To write the best Board-level CV you must communicate how you plan to bring a differentiating voice to the Board of Directors. I’m actually not into the EA role yet – debating and looking into college diploma programs. Anything we missed? I have been doing some quick research on PA/EA’s and the services they provide. Do you have an even seesaw, or does it skew to one side? And yes Vanessa L. you do have to kind, positive, open minded and not take things or comments personally, greeting people with a smile always brightens their day! Today’s executives lean on their assistants not just for admin help, but for counsel, technical expertise, and critical analysis. For more info visit: Privacy Policy & settings. A good Assistant knows that making the impossible possible comes with the territory. An Executive Assistant is like a spokesperson for their executive. Our platform is private and only available to our Executives, who can see what board positions are available and if they have the skills to help. keep posting more information on this. Simply select a task, set a timer for about 25 minutes, and focus only on that task until the timer runs out. Download our Board Resources Pack and get the tools you need to help separate you from the competition! Time management: Anyone managing another person’s time, as executive … Thanks Madison! I now know the areas where I need to improve. Have you ever noticed that EAs always seem to have an answer for this, a solution... 2. Very helpful and succinct. Communication skills: Executive assistants often serve as a gatekeeper, deciding which messages and which visitors or callers need to go directly to their employer and which need to redirected or handled in some other way. Q: What are the most important skills to learn as an executive assistant? Please enable Strictly Necessary Cookies first so that we can save your preferences! Many of our executive protection operatives (bodyguards) are seeking training for It was the hottest ticket in town. However, in some situations the skills required can be less clear. By taking this approach you will be able to demonstrate being an intelligent, proactive and thoughtful applicant and also be able to speak with confidence about how your skills can contribute and compliment the work of the board. When that didn’t work, she picked up the phone and tapped into her network of other EAs, cashing in longstanding favors and negotiating for favors down the line. This plays out in two ways. Reminding us to always be decisive and truthful is highly appreciated because sometimes executives can be rude and disgraceful. There’s no doubt that you have an important job, as does the executive with whom you work so closely day in and day out. Beyond that, communication is foundational. 550 East 9th Ave N Regina, SK S4P 3A1 These leaders from the Halton community bring a wealth of expertise to the organization in areas ranging from Community Service to Manufacturing to … One of the surest ways to erode the trust between you and your boss is to be careless with sensitive info. With that in mind, there are still recommended and battle-tested skills that top executive assistants swear by. Congratulations Merita on your new role and good luck! Without support, advice, and extra connections, the EA might not have been so successful; one can only accomplish so much by asking for favors on Craigslist. Knowing All the Best-Kept Secrets. One of the Exec Assistants there got a request from her boss around 10 A.M. on a Friday: “Hey, I’m entertaining a VIP investor tonight,” he told her as he was passing her desk. To do it, you need scrappy resourcefulness and resolve to just get sh*t done. FAQ Thank you for sharing and reminding us of how important our job is and what a big role we play for our executives. Remember, you have a perspective that very few in the company have. Do you have any recommendations for books or other literature for EA’s that would assist them in their career progression? If you ever want to get support, be sure to give it generously. It is not yet official but I have an interview – via phone – in a few days. Thanks for the support from an EA finding herself in deeper waters with new CEO. Skills can therefore be supplemented with consultants, advisers or members of management. How else can you get more done in the same amount of time? Thank you so much Jeff. Thank you ~ I’m looking for a way of becoming a great minute taker any suggestions? Creating a skills matrix of the board members is a good way to begin. Describing the EA as well as you did, makes us feel worthy of our jobs. If planning is long-range, it can guide the overall renewal plan and identify emerging needs while maintaining stability and knowledge on the board. So whether you’re committed to the EA path or hope to use the role to springboard to your dream job. Oftentimes Executive Assistants are seeing projects through from beginning to end, and working with different departments to get things done. After reading this, I am able to determine the areas/skills I want to focus and work on so that I can become a stronger, more efficient EA. I should have proofed it. I want more. It’s no surprise that companies demand leadership from their new executive hires. 74 Insanely Fun Team Building Activities for Work, 57 Fun Virtual Team Building Activities The first is what I call “situational anticipation.” That’s when you see the elements of a potential problem coming together, and you work proactively to prevent them from developing. (Sign up here). Toss out a “win” or “lose” mentality. Skills. How has that array of skills changed in the last decade, and how is it likely to change in the next ten years? Leadership Skills for Board Members comprises the fundamen- tal traits, roles and skills necessary for building strong, effective leadership within nonprofit community development organiza- tions. Good luck on your opportunity! Trusted confidant. The competencies are also an element of executive talent management and professional development. Here are some resources to help you stay calm when things get a little crazy. This was a great article! Being proactive helps everyone. Skills Canada Saskatchewan promotes skilled trades and technologies as a first choice career option for youth in Saskatchewan. And yet, Executive Assistants are arguably more valuable now than they were in decades past. Hi Susan! Excellent article! your RSS feed to my Google account. Word document or Excel file) of resources, a list of handy tools, services, links, and contacts. Check out our other blog post: 23 Books Every Executive Assistant Should Read. The top 3 most requested skills are: Finance & Accounting Audit & Risk Legal Santa Clara University has a fantastic resource page on developing negotiating skills. Excited to hear that the list was helpful! They do not settle for "good enough" for their own … The numbers might seem significant, but if only 20 people out of a 500-person company actually took the survey, then the results might not tell a conclusive story after all. 121 Employee Wellness Program Ideas So whether you’re committed to the EA path or hope to use the role to springboard to your dream job, here are the skills you’ll need to wow your bosses and make the biggest impact for your team. You also need to be able to communicate strategy clearly and accurately, as well as be persuasive from time to time. The short increments make focused attention more accessible. To describe a nuanced trait like leadership, be sure to provide examples and context that spotlight your abilities from different angles. You can too. If I HAD to add something it would be project management and delegation skills. Great Article! Experienced search consultants typically interview hundreds (in many cases thousands) of senior executives; they assess those executives skills, track them over time, and in some cases place the same executive in a series of jobs. The best EAs become trusted confidants and counsel for their execs. Terms and Conditions Non-executive directors should have the ability to lead a group of people (the board) or on a wider scale the organization. The trick is to pair simpler tasks like responding to emails or booking travel. To do it, you need scrappy resourcefulness and a resolve to get sh*t done—both qualities a free newsletter like The Assist, can help you deepen and develop. This involves the ability to quickly glean information from those demanding time from their boss. Gossiping, adding fuel to office rumors, or posting about private company affairs in public forums like social media is never ok. Of course, mistakes happen. Email: [email protected]. Just finished one one Sean Kelly’s webinar for Executive Assistants. Thanks for sharing this with us. A demanding role like this requires expert-level skills. But at the end of the day, the odds are that most decisions won’t be life or death. You’ve re-inspired me to stick with my challenging EA role. Yes, we know, multi-tasking is a myth. The Key Leadership Competencies define the behaviours expected of leaders in Canada’s Public Service. GREAT info and timeless. I know that you understand why your skills are valuable as an executive but being able to articulate why they are valuable to a board is easier said than done and requires some work. To find out, I surveyed senior consultants in 2010 at a top-five global executive-search firm. Your blog is mind-blowing. Have you ever noticed that EAs always seem to have an answer for this, a solution for that, and a resource to help with everything in between? Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. This website uses Google Analytics to collect anonymous information such as the number of visitors to the site, and the most popular pages. When things go sideways technology-wise, an EA rarely has time to wait for IT to fix things. Now offered by Gartner, CEB best practices and technology solutions equip customers with the intelligence to manage talent, customers & operations. All things any board would value in a new board member. Thank you for sharing that, I especially enjoyed following the links to adfitional resources. Whether it’s news about an upcoming acquisition, HR matters, financial reports, or trade secrets, top-level executives constantly deal with sensitive information. To be successful in this role, you should be well-organized, have great time management skills and be able to act without guidance. Another recommendation is to communicate priorities when you are working for more than one Executive. It’s not just about getting a base-line understanding to stick it on your resume. Perhaps this is part of the networking or communication items – but I’ve found that when people think you’re kind, they are much more likely to negotiate with you, work well with you and be willing to do favors when you need them. Q: How can I improve as an executive assistant? Many taskmasters swear by the Pomodoro Technique for getting through their to-do lists. As a non-executive director, the board will often look to you to take the lead on new proposals, business ideas, and suggestions—especially if the idea, proposal or suggestion is your own. The ideal mix of director skills and experience depends on a number of company-specific factors. For much the same reasons, communication skills are a huge part of the EA equation. It explains with simple words what the profession is about. And on the other side, we have many Executive Assistants adding security-related training to their skillset. I’ll be checking those out. Our Executive network is private and only available for our search to match up the Executive with a Board position. There are a further two Executive Members: the Leader of the Conservative Group (Cllr Andrew Carter) and the Leader of the Liberal Democrat Group (Cllr S Golton). In many situations, your words are treated as if they are your boss’s, so polished emails and proper phone etiquette are a must. Excellent read. Our most recent post, The Top 10 Benefits of Being an Executive Assistant outlines all the ways Executive Assistants can benefit from their employers, from learning new skills to advanced job opportunities. In fact, a good EA develops organizational systems and improves messy legacy processes. But in order to play the role of sounding board for your boss, you have to first have a solid understanding of your business so that you put more granular questions into the larger context of your company’s goals. As part of an executive board, you learn just how vital it is to stick to your word and … The EA role is a fast-paced and constantly changing one, so you can’t afford to waste precious seconds being unorganized. 7 Qualities of an Effective Nonprofit Executive Director 1 Being an excellent communicator. He has been described as Australia’s leading board recruitment expert, is a published author, a regular speaker on the board appointment process and runs Board Search Masterclasses across Australia. Remember the EA who scored impossible-to-find Lakers tickets? Very good article! Responding to emails or booking travel stayed calm under the pressure of a board position talent, customers operations! Timer runs out labels before ways to erode the trust between you and your boss a! To my Google account improves messy legacy processes favorite secret: Let ’ s leading board advertising non-executive... Pack and get the tools you need scrappy resourcefulness and resolve to just get sh * t done jobs... Definitely something you ’ ve ever experienced profession is about their new Executive hires – even entire companies so... This website you will need to be careless with sensitive info board Direction – Australia ’ no..., so you can leverage a strong analytical skillset in any situation, the! 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